Header Curve

We are artists of healthcare management.

tending to the tedious so you don’t have to

About Us.

You’re already on top of your game; we’re just helping you raise the bar.

We bring 60+ years of healthcare chops and a squad that pushes the limits. From billing to marketing, compliance to maintenance, we’re the swiss army knife of healthcare management and an entirely new level of collaboration.

Our partnership contract is simple: Take care of your patients and we’ll handle the rest.
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01

Team
Approach

We operate as a family! Our goal is for every patient to have the best experience in all of our practices. Our open, fun and collaborative culture creates an innovative approach to operations, quality and buying power.

02

Practice
Management

With cloud-based solutions at our fingertips, we convert systems, communications, best practices and corporate backend procedures into metrics that track gaps and opportunities within your business.

03

The Digital
Experience

From online appointment scheduling to check out, we leverage tech innovation to make the patient experience easy, streamlined and secure.

Our Capabilities

01
Accounting
02
Branding and
Marketing
03
Call
Center
04
Capital and
Financing
05
Human
Resources
06
IT
Services
07
Payroll
08
Recruiting
09
Risk
Management
10
Scalability
11
Scheduling
12
Tax
Services
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Our Vision

To be the premier entrepreneurial endodontist group empowering our family of practices to provide exceptional patient care in a compassionate, innovative, authentic and loving environment.

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Meet the crew.

Combined 60+ Years of Experience
Repping healthcare, financial, real estate,
compliance industries and then some.
Chief Executive Officer & Founder

Chad is the Founder and Chief Executive Officer of HighFive. As our fearless leader, Chad is responsible for the company’s overall growth and strategic direction. Chad also leads HighFive's diversity focus and maintains the company's culture through growth and community outreach. These pillars are the foundation of HighFive University and the non-profit HighFive For Healthcare (H54H). Chad ensures the team at HighFive becomes the leader in the endodontic industry that recruits, develops and retains great talent with a variety of backgrounds and skillsets.

Founder of Hospicelink, Chad served as CEO and chairman of the Board from December 2011 to January 2018. During that time, he completed a transaction selling a majority interest of Hospicelink to Blue Wolf Capital, a New York-based private equity firm. Under his strategic direction, the company earned Inc. 5000 recognition as one of Americas’ fastest-growing private companies in 2016, 2017 and 2018 with over $250M in annual revenues. He and a partner purchased the majority of Affinity Hospice in 2016. And in November 2018, they sold the company to a private equity firm in Miami with +500M undermanagement. The investment provided a 27x return to investors within 36 months.

From 2008 to 2012, Chad served as the founder and CEO of Independent Medical Equipment, which was Alabama’s largest DME company when he sold the business in 2012.

Chad started his career in finance and accounting at Deloitte, where he practiced tax advisory services. He holds a B.S. in Accounting from Samford University. And he’s also a two-time nominee for the Ernst & Young Entrepreneur of the Year Award (2016, 2018), an honor he won as a finalist in 2018.

Chad has been a leader in moving startups forward for several years, leveraging his experience and relationships to create sustainable value for his partners and shareholders. Chad is the proud owner of HighFive's mascot, Teddy.

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Chief Financial Officer

John is HighFive’s chief financial officer and one of our founding employees. Merging compelling innovation, enhanced patient care and our clinic’s bottom line is his idea of fun. And as CFO, he leads our finance, accounting, due diligence and administrative functions.

With more than 18 years of experience in executive leadership, private equity and PE-owned portfolio companies, John is a mastermind within the finance industry. As CEO of FireRock Building Materials, he led the company’s transformation from a regional fireplace manufacturer into a national building material distributor focused on the custom home market. While serving as a principal at New Capital Partners, the firm delivered top-decile returns by investing in high-growth opportunities in healthcare and financial service industries. Notable representative investments include Teladoc (Nasdaq: TDOC), Hospiscript Services (acquired by Health Extras) and Senior Whole Health (Ranked #1 in 2008 Inc 5000 Fastest Growing Companies list.)

John earned his B.S. and his Master’s in accounting from Auburn University and is a CPA. He’s also active in several professional and civic organizations, including the CFO Leadership Council (member), UAB Comprehensive Cancer Center (former board member) Birmingham Venture Club (former board member and treasurer), Christ Health Center (former board member), and Mountain Brook Athletics (former board member).

John enjoys spending time with his wife and four children, traveling, live music, 5 a.m. workouts, and watching Auburn football.

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Chief Operating Officer / Clinical Practice Management

Kathy is HighFive’s chief operating officer. While it goes without saying, her passion for providing holistic solutions and strategic partnerships is unparalleled. Kathy brings breakthrough perspectives and strategies with three primary goals in mind -- achieving excellence in every area of endo operations, creating the ultimate patient care experience and building the best practices together. At HighFive, she believes in building upon each partners’ legacy, nurturing and recognizing the value of relationships, and empowering each team to grow not only professionally, but personally. Creating epic opportunities is Kathy’s M.O. As COO, she works alongside each business, doctor and their teams to identify ways to cultivate premier patient experiences with a focused, 360 view.

Kathy began her career in the healthcare industry in 1996. Since then, she has successfully developed and implemented team incentives, systems, HR training & development processes, and transformative business operations practices. She’s highly experienced in promoting a culture of excellence in extremely productive healthcare arenas. She also brings the highest levels of expertise by way of her own insights as a former business owner.

Kathy is a graduate of Samford University and received her MBA from the University of South Alabama.

She and her husband have been married for over 25 years and have three amazing children. Outside of work, she also loves spending time with them, preferably outdoors, exercising or at the beach.

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Sharon Thomas

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sharon.thomas@h5endo.com
Chief Operating Officer

Meet Sharon Thomas - HighFive's Chief Operating Officer and Telecommunications Guru. Her rich knowledge in the healthcare industry is a result of decades of experience as a proven leader in everything from startups to national health companies. Her proactive management style results in all parties feeling heard and appreciated. She believes in the power of positivity and that building an organization with the foundational idea of 'Teammates are Family', positive results and success are the only possible outcomes.

As a leader and as an executive, Sharon's career in healthcare administration spans over 40 years. With more than half of that tenure being in the executive role. She believes everything starts with a positively great attitude and stepping into change with that foot first, makes her reputation as a 'Change Agent' successful professionally and personally. She values trust as the quintessential element for everyone to approach a new situation with a willingness and belief she has their best interest in mind. If the team wins, she wins, and she's won a lot!

Her detailed-oriented style has led revenue growth from $30m to $150m in less than two years. She led and implemented Six Sigma process improvement activities resulting in over $5m of savings in less than 10 months, all while maintaining a customer centric organization with positive client and patient experiences.

Sharon is married with two beautiful stepchildren and a very small, sweet Yorkshire Terrier, Lil B. She spends her personal time on the lake with her family and friends, soaking up the sun and bringing smiles to people's faces. Every day is an opportunity to bring love, and she doesn't waste a single one!

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R. Wood Nesbitt

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wood.nesbitt@h5endo.com
Associate Vice President

Wood joined HighFive in 2020 and serves as an Associate Vice President. In this role, Wood’s responsibilities center around identifying, evaluating and executing HighFive’s strategic growth initiatives as well as other corporate strategic initiatives. Wood also plays an active role in our business development efforts, where he leads the evaluation and underwriting of prospective investment opportunities.

Prior to joining HighFive, Wood worked at Arlington Capital Advisors, a middle-market investment bank focused on providing financial and strategic advisory services to industry-leading consumer businesses. During his time at Arlington, Wood participated in the execution of numerous complex transactions across a wide-variety of capital continuums, including mergers & acquisitions, recapitalizations, growth capital raises and other capital-centric strategic financing solutions.

Wood received a B.S. in Finance and Accounting from Auburn University, where he graduated Summa Cum Laude. In his free time, Wood enjoys spending time with his wife, family and friends as well as hunting and fishing.

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Chief Culture Officer

Davis is HighFive’s chief culture officer. Most would agree that Dave’s job is pretty rad. He works to help everyone – from partners to staff – feel a part of the Endo family, ensuring we all become the greatest versions of ourselves and create the best patient experience ever.

Prior to HighFive, Davis co-founded the healthcare startup Hospicelink alongside Chad Trull. During his tenure, he helped create and expand the fun, colorful culture from one to fifty states. He also served in similar capacity at the flagship Lululemon store in Santa Monica California, where he learned the fundamentals of company culture and how to connect with people from across the globe.

Davis earned his B.S. in business management with a concentration in entrepreneurship from the University of North Carolina at Wilmington.

In his home life, Davis is smitten for his amazing wife (whom he met as a 12-year-old kiddo), and his Instagram-friendly dogs, WopWop and Willow. He’s also interested in slew of fun hobbies, spending his free time (and imagination) creating ‘cool stuff’, golfing, running, doing yoga, surfing, playing tennis... Now that we think about it, he loves just about everything.

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Sam Stephenson

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sam.stephenson@h5endo.com
Dental Talent Acquisition Partner

Sam is HighFive’s dental talent acquisition partner – not to mention a creative soul, connector and one of our most out-of-the-box thinkers. His innovative ideas bring spark to our company culture, and his ability to build lasting relationships links people to opportunity. In his role, Sam recruits clinical teams and develops relationships with resident endodontics – you know, experts eager to advance their careers and practices with HighFive.

Prior to joining our team, Sam served as partner and vice president of client relations for one of Alabama’s largest recruiting firms. He also developed large corporate partnerships, as well as small to mid-size business relationships, linking the firm’s footprint between multiple locations. During his tenure, Sam reconciled the common misinterpretation of recruiting great talent; he recognized that an individual’s potential can supersede what’s on paper.

Sam earned his B.A. in communications with a concentration in graphic design and broadcast journalism from the University of Alabama at Birmingham.

Sam is quite outgoing and embraces a fun office environment. So, don’t be surprised if you catch him on his skateboard, singing rock music to the Account Department between calls. He’s also happily devoted to his wife, 12-year-old son and a house full of pets – Echo, Finn Dixon and Benji (three dogs), Tom, Gilbert, Bandit and Lucy (four cats) and last but not least, Sage (the ferret).

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Dental Talent Acquisition Partner

Josh is HighFive’s business development officer. And in the ever-changing world we live in, he knows that trust is integral to building a great business practice. That in mind, Josh takes immense pride in transparency and has a genuine will to assist everyone he comes across. Nurturing strong relationships is one of his core philosophies, as they’ve always helped him cultivate success in the healthcare industry.

With over eight years of experience in the healthcare field based in orthopedics, Josh is skilled in the high-stress environments of OR and demonstrates quality clinical knowledge. Serving in a role where he’s been able to assist trained professionals through their craft has been extremely rewarding. And the idea of helping people through their ailments truly gives meaning to his day-to-day.

Josh hails from Pigeon Creek, AL. He graduated from Troy University with a B.S. in Biology, later continuing his education to obtain his MBA.

Josh brings a positive vibe to every aspect of work and life and sees every problem as an opportunity to improve. He recently married his beautiful wife Jenn at Mountain Brook Community Church where they serve as active members. He also has a big bodacious dog named Dude that loves to swim, go for walks and fetch ducks. In his free time, he loves the outdoors. You can find him on the golf course, in the woods, or near some body of water.

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Caroline Jordan

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Caroline.jordan@h5endo.com
Business Development Officer

Meet Caroline Jordan, HighFive’s Business Development Officer. She joined the HighFive family in 2021 and focuses on building trust and initiating relationships with new partners. She finds her professional purpose in presenting solutions to alleviate administrative burden and bolster success, with healthcare being her primary area of interest for the past several years.

Caroline enjoys providing current and future partners a sense of confidence as they join the HighFive family through networking, collaborating across departments, and meeting each new day with a sense of purpose and ambition. She understands the importance of trust and transparency and thrives when demonstrating the exciting opportunities that HighFive brings to the table.

Prior to joining the team at HighFive, Caroline served as a Regional Sales Director at a healthcare technology company and then went on to spend time in the Pharmaceutical space. She thoroughly enjoyed Samford University and graduated with a double major from the Brock School of Business with a concentration in professional sales. Originally from Chattanooga, Tennessee, Caroline loves to spend time outdoors. When she is not at the office or hitting the road for HighFive, you can find her hiking with her husband Matthew and goldendoodle Scout, playing golf, or spending time on the lake. Caroline and Matthew recently married and are members of Redeemer Community Church.

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Melvin Oakley

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melvin.oakley@h5endo.com
Board Member

Dr. Melvin Oakley serves as one of HighFive’s esteemed board members. As an original investor in Hospicelink, he’s been a trusted advisor to multiple healthcare companies, and now supports the HighFive team.

Dr. Oakley received his medical degree from Virginia Commonwealth University School of Medicine and has been in practice for more than 20 years.

He enjoys contributing to the creation of honest passion and growth, abiding by the belief that if you “invest in great people with great ideas, a successful business will follow.”

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Dr. John Collier

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john.collier@h5endo.com
Board Member

Dr. Collier is a Board Member and owner of HighFive, where he serves as co-medical director overseeing quality and patient care. He touts over 20 years of experience, expanding from a single-doctor practice to a current corporation of ten endodontists across six locations.

Dr. Collier is a native of Ozark, Alabama. He graduated from Samford University in 1991 with a B.S. in chemistry. He then obtained his Doctorate of Dental Medicine at the University of Alabama School of Dentistry in 1995. Amongst other achievements, Dr. Collier graduated with the Operative Award for excellence in operative dentistry and completed his Endodontic postgraduate degree at the University of Alabama School of Dentistry in 1997.

He’s an active member of the American Association of Endodontics, the Southern Endodontic Study Group and the American Dental Association. He’s involved in the Birmingham District Dental Society and the UA School of Dentistry Alumni Association. He’s also served as part-time instructor at the University of Alabama School of Dentistry Department of Endodontics.

Dr. Collier enjoys spending time with his wife Julie and three children, John Jr., Katherine and Elizabeth. He attends Shades Mountain Baptist Church. And in his spare time, he loves hunting, fishing and exercising.

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Dr. Stephen Thomas

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stephen.thomas@h5endo.com
Board Member

Dr. Thomas is a Board Member and owner of HighFive, where he serves as co-medical director overseeing quality and patient care. With more than 20 years of experience, he has grown from a single-office practice to a current corporation of ten endodontists across six locations.

Dr. Thomas is a native of Jackson, Tennessee. He attended the University of Alabama at Tuscaloosa for his undergraduate studies and completed his four years of dental training at the University of Alabama School of Dentistry where he obtained his Doctorate of Dental Medicine. Dr. Thomas then completed a one-year general practice residency at the University of Alabama Hospital. He achieved his endodontic postgraduate degree at the University of Alabama, where he received his extensive training in endodontics.

Dr. Thomas is an active member of the American Association of Endodontics, the Southern Academy of Endodontics and the American Dental Association. He’s also involved in the Birmingham District Dental Society, the UAB Alumni Association and Christian Medical Ministries.

When Dr. Thomas is not working, he enjoys spending time with his wife, Shannon, and four children, McKenzie, Reese, Kate and Stephen Jr. His hobbies include exercising, golfing and kicking back at the lake. He and his family attend the Church of the Highlands.

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Rob Lilly
Controller
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Austin Jackson
Senior Accountant
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Jack Smalley
Financial Due Diligence & Analyst
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Sara Spruiell
Financial Business Analyst
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Mary Katherine Padalino
Financial Business Analyst
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Phil Weaver
Director of Implementation
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Knox Richardson
Business Intelligence Analyst
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Haley Freeman
Payroll & Benefits Coordinator
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Courtney Brewer
Practice Support Coordinator
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Christy King
Executive Relations Coordinator
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Heather Junkin
Patient Care Coordinator
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Teddy
Chief Greeting Officer